Altice one phone registering message reddit. but that we'd have to wait 48 to 72 hours to hear back.

Altice one phone registering message reddit Thanks. You can access a special settings page to turn off Smart WiFi. The altice mini box uses the Wi-Fi the fiber gateway broadcasts. What’s your understanding of Optimum vs. Like, who the hell doesn’t have a setting to not show the SD channels or allow those channels to play with such a small compressed picture which makes your 85 inch TV look Altice Mini won't work without the UBEE gateway/modem. The Altece menu is kinda convoluted and harder to navigate than the older one. 1, 8. I usually keep my phone on my phone service much more reliable. I have Premier package ,Altice One with 2 Mini boxes, phone and 1 Gig internet. I searched Altice and the brand of the box. I have some Yealink T-46U phones that connect to internet and get IP address. For The Car Audio and Video beginners to enthusiast to everything in between! Heads, Subs, EQs, etc Bring it into our show room. 5years before this changeover. I noticed my upload speeds drop from 40mbps to 25mbps during the switch. . BTW, Altice One app is pretty good. My friend just moved to US in NJ and doesn't speak good English so I helped him set up his internet+tv service with Optimum… I used to work for altice. Altice One Mini box is extremely a poor device and software as if it was 17 years old. Altice One I have Optimum with the all-in-one AlticeOne box, then the Google Nest Wifi because I use like 5 extenders in my mesh. ask for a lead or a supervisor. I’m going to get the Samsung equipment next week. It only reoccurs on one of the boxes that have the USB adapter for cloud DVR. r/OPTIMUM: Unofficial support and discussion forum for users of Optimum internet service provider. Tech support warm transferred me to Sales, who stated that I must use Altice equipment. This will let you use your own modem and router. Even though it is the same department, and even though they tell you your hardware is only in bridge mode. But A1 is a great experience 4K UHD picture and voice control and smart apps like YouTube Netflix and Amazon prime video. i have the altice one combo box and i'm tired of suffering through the absolute terribleness of the built in router. The tech will reset everything from the main office, they will walk you through it. 6. Perhaps it’s this bad finding and training intelligent tech aware personnel during Covid. /r/Fios is a community for discussing and asking questions related to Verizon landline and Fios (TV, Internet, and Phone) services. The main box is your cable box/router/modem. For the life of me I can’t find a source button on the new remote. Been on hold for over an hour now. Seems like optimum/altice removed the option to manually register a MAC for optimum hotspot access a while back. Another reddit user successfully flashed the model sm-g965u to sm-g954U1 with an XAA carrier code, which is USA unspecified. Or just buy/rent an Apple TV for the same price as their Altice One equipment and use that as a cable box with a separate modem/router. There would be a benefit to Altice Mobile subscribers in regards to coverage and national network connectivity if the TMO and Sprint merger goes through. Set up my own wireless router with Altice one with technical support was impossible. Only the other iPhone can send messages to the group thread that the new phone sees and vice versa. The rep I spoke with on the phone didn't mention anything about a free install or anything. The app is asking me to use the Optimum TV app instead. optimum. To try to fix the UI you can try factory resetting the box, but they are known to be buggy. Stick with legacy equipment if given an option. I connected an old Samsung TV and I have the same issue. I would say the UI for the cable box is a 7. So I was able to change my PIN back to the last four digits of my phone number, and that let me access visual voicemail, where I changed my PIN back to the new one. Get the Reddit app Scan this QR code to download the app now. Fourth phone rep: Misdirected to tech support -- explains 45 minute wait. TV is pixelated and stuttering phone and internet not working. Source: used to work for front line tech support for altice. So I did that and the problem is still happening. 1 but clearly they don’t have trained consistent tech support. So I tried this but nope doesn't work. Q&A, Advice, Tips, tricks and tech welcome! I beg you please do not get the Altice One unit. If the person helping you can't or wont. Sometimes channels won’t even load. HELPFUL POSTS: Common Issues FAQ This subreddit was offline 6/12-6/13 in support of the sitewide protest against Reddit's plan to charge unreasonably high fees for third party apps to access the API. When I call voicemail, it still hangs up after telling me that I don't have any messages, but I can change most settings from visual voicemail now that it's working. I rebooted my Altice One this morning and it’s stuck on Router Init. Because, they want to have your installation act as another hotspot for them. The address on the Altice Mobile account would need to be within the existing footprint of Altice US You might have to go through quite a few menu prompts on the phone. You can change that in the altice ones settings. We maintain our values and stand in protest of Reddit's API changes. Unfortunately, if you change any box u have to get altice one box or Apple tv box, you will have to change all of the boxes. Stop using Altice DNS servers by making changes to the Alice One unit(I don’t know if it is restricted) to a different DNS (1. I don't understand what would stop it from working though. The Optimum TV app unfortunately does not have an Apple TV app which is what I was hoping to setup. Weird, but I'll take it. Removing one of splitters got me back to 31mbps but still low. Altice One at this point in time? When I signed up in 2020 everything was heavily marketed as Altice. Stick with legacy equipment. They have had so many problems with altice one that I will fight tooth and nail to keep myself with the legacy equipment as long Hello! Thanks for posting on r/Ubiquiti!. I have the same setup, got rid of the minis and own a couple of Apple TV’s. Access point names is altice usa and net operators is just altice that's what's on my currently and no issues. Not the minis. Refuse to sign up for service unless you get legacy equipment. Get the direct phone number for the manager. I would like to use my own modem/router for my internet. That would allow you to hook up your own router. He assured me it wasn’t necessary and left once he confirms the internet was set up. A few years back we changed our original optimum cable boxes to, at the time, Altice one (now optimum one I believe) set of cable boxes. The Samsung equipment is better then the Scientific Atlantic stuff but not really meant for interactive features. Looking for some ideas Thanks in advance. My phone is a relatively new iPhone XR 2018 and my computer uses a PCIE Tp link with antennas. I removed all optimum junk from my home and bought my own Modem (Arris), Router (EERO) and cablebox (Apple 4ktv). In looking at the power levels for the upload channels they are a bit low for me (wonder if the Altice One box had a booster). r/longisland is now public. Yes you have to make a separate phone call to have the WiFi signal also turned off. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam. I have had altice one for about 6 months and it has been nothing but trouble. The phone rep will probably say some BS, but setup the appointment anyway. Phone losing dial tone: Tech forgot to disconnect VERIZON ONT from house wiring. CM registering : modem not bonding. This one did work. Is that overcharging? $30 for equipment is super expensive! Our community is your official source on Reddit for help with Xfinity services. This seems to flip a switch that allows you to access the basic setting page. Purchase your own. I ran into this a few years ago and it drove me crazy for a couple of days until I figured this out. Turns out the modem in the garage seems to only be there to support the landline. If you have questions about your services, we're here to answer them. I was told to run cat 5 cable to the boxes from the gateway. Has anyone Hey, I installed Altice One about three months ago and everything worked great the first month. One of the boxes is in the family room with the huge TV and the TV gets turned off every day. It's not great for flipping between channels. I attend school from home, and spend most of my day relying on the internet to get anything done. This is a Sprint MVNO program. I've had this setup for probably a year and a half now. Does all Optimum customer have Altice One access? I currently have an old account with Live TV and internet but my credentials can’t log into the Altice One at all. If you want to go all in with 1Gig, and use your own modem, you will have to switch out your Altice boxes for the older Samsung boxes which require coax connections. Only one time did I get the Altice logo. 168. Noise can seep into the line affecting the cable service frequencies used. Bigger problem, a lot of my channels are all pixelated and unwatchable. We managed to fix this the other day and the problem arose back again. Our community is your official source on Reddit for help with Xfinity services. Sep 15, 2023 · To fix common issues faced on Altice One, try restarting your Altice device, updating its firmware to the latest version, checking cables and network connection, or performing a factory reset. If you try going directly to the page you are rerouted to the router homepage where you cannot change it. Whatever, this is beyond awful. This Altice One Mini in my bedroom keeps rebooting. I've searched around and couldn't come up with any satisfying answers. This issue is also affecting the Altice One App on my phone and Apple TV, it is not showing all the channels in the guide, only 11 channels are showing in the guide, those are the same channels whose channel information does show on the Altice One box. If I unplug the modem, the channels become fine, but, of course, I lose the internet and Neither he or any rep reached over the phone could assure me my Internet wouldn’t be cut off until I returned their tv equipment. e. We’ve been doing the turn off the tv, then the mini. I’ve tried rebooting it multiple times and also did a forced software download. Do they need to register my new wireless router? 4 technicians and all they keep asking me is for the mac address of the new router and one asked me why I want to use my own router. Make sure your router's subnet and IP range is not the same as the Altice One's range and you should be good to go. Posted by u/liartellinglies - 7 votes and 15 comments 11 votes, 15 comments. If all of that is working and the phone still isn't registering, the phone status messages should show what is Nexo is the world’s leading regulated digital assets institution. The phone is on a vlan on the network. I dont know what you problem was to help any more. 61 votes, 37 comments. By doing this, you save money long term. The picture constantly freezes and then fast forwards to catch back up. In this regard when I sign in for streaming content it has to be through “Altice One” and not “Optimum. In traditional cable (coax) install, there is a cable wire run from the pole to your house and connected to the black UBEE gateway or black Altice One box. Now I see almost no reference to Altice except as the TV service name. Goto the guest network settings page first. My problem is that I'm trying to find out if their TV streaming app is available for the newer Firestick devices, google chromecast or even Roku devices before I purchase. The wifi is awful. The tech that came tried several times with the box I was given, didn’t work. Left a few months before the altice box/router really became a thing Call support and get to the technical support group (tsg). We had 2 Altice Mini boxes, but because I switched the POJ Otto modem out to an Arris, we had to ditch the AMB's and go back to Samsung boxes. I had that exact same issue till they did a firmware update. I have non-altice one service through altice (optimum). Ditch the boxes. Hi All, Want to start by saying THANK YOU - if it wasnt for this sub, I would be watching VCR on a black and white TV. Good news THEY DO DELIVER 5. Any help? I'm a new customer in Texas with Suddenlink (Optimum) and got the 1 Gig internet plan (coax cable not optical fiber) (came with an Altice UBC1326 DOCSIS 3. EDIT: I just stuck my AT&T SIM in the S10, just to see if that worked (previously I had a Verizon prepaid SIM in that phone). 192. However when I try to register a line and connect to FreePBX it does not register. So I've just decided to give Altice one (optimum) a chance again but with the idea to keep cost low. We are not… I have an altice one extension box in my bedroom while the main box is in the living room. There are now two charges associated with Altice equipments: $10 Altice Gateway appears under "Internet" section of my bill and $20 Altice One Pack appears under "Other activities" section. Worked on Altice One box, ymmv. This subreddit is here to provide unofficial technical support to people who use or want to dive into the world of Ubiquiti products. Actually that TV is only used for watching sports. 8, etc. That’s 5. If you never go back and free up those numbers, that pool can run dry and any new phone will not register. I did the reset but couldn't connect but had full access to the internet but yet my minibox can't connect. In order to use the Apple TV and thus the Altice app on it you have to have the Altice One main box that is $20 per month, the Apple TV replaces the Altice mini’s that cost about $10 per month. My neighbors “downgraded” to the Samsung equipment and are very happy. 1 Wireless eMTA router) and got 3 Altice One Mini boxes. The phone would leverage Sprints national network. Could be a firmware bug or a network issue (more likely). I’ve spent the last two years dealing with garbage connection, TV and phone problems. And yes they know the Altice one had issues. I didn’t realize that you have a phone service. Or check it out in the app stores I have an Altice One box, 3 Altice mini’s, TV, Phone and Altice One Basically today I did a reset to completely connect to the internet since my altice minibox wasn't connected to it. I call in again and an automated message tells me I owe them over $1000 which I later learn is for the old equipment that needs to be returned as well as the new Altice one equipment that was never installed. Register and setup your modem and mesh router combo. He had to go get ANOTHER box. Is there a setting I am missing that will fix the sound? When a cisco phone auto registers to call manager it self assign itself a phone number from a pool of phone numbers. The rest of the channels get it here and there too but not as bad. If you only see one, that means SIM card still only programmed to see Sprint network. I switched to Altice one fiber internet and tv and got stuck with these horrible Altice one mini boxes. More good news: internet and TV works well, but the Altice One app won’t display any snapshot mini images in the Guide for any I tried creating an APN using the altice, IPV4/IPV6, GID settings. If that is an issue, Resetting the Device Security Settings will delete the existing ITL/CTL from the phone so it can download a new one. To address your questions. ) Otherwise a lot of this has been answered before. Why does the cisco CP-8841 drop calls when transferring to another extention and shows the message "phone registering"? This indicates that signaling packets are being dropped. If you go that route they have to register the MAC address of your modem to their system, but you can use whatever router you want. 5/10 and the Altice One app is a 7/10. When I first got it last year I tried connecting an ethernet cable from the extension box to my PC and the extension box stopped working the next day. You could always request a Ubee Modem or use your own with the Altice One mini boxes as cable boxes. 431K subscribers in the newjersey community. You can tell by looking at the wire. Every other ones work fine. In this article, I have listed the common issues Altice One users face and the various methods you can try to fix these yourself without professional help. The Status Messages should show you if there is a problem with the signer of the config file. If it is a thick round white or black cable, it is coax. That's the exact department I used to work in. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a I explained that only order one cable box, assuming I would need at least one main/real box, though my plan was to use just the Altice app on my AppleTV. I know I can still manually log in on the device when out and connected to optimum wifi but would like to know if anyone has had any luck registering a device through the portal recently? Guy says I can just hook up house phone to back of Altice One box VOIP port. The worst part about that experience is the ATV remote. Under CenturyLink with 400mbs service have not had hardly any problems with my service, been about 2. No, that's the Altice One cable box, fiber is a completely different install. Optimum doesn’t say it officially. 1, 1. Not one single problem. Welp to pile on the misery after swapping around boxes on the working boxes setup, now the working box doesn't work on its initial working setup, nor did it work on the non working boxes' setup and all 3 boxes are continuously stuck in same fashion. Its ludicrous you can't log into the router yourself to change the Same here! Optimum has a monopoly on my area. problem is we are being charged $12 a month for something I don't think we need. Then buy a fourth if you need it for the basement or Attic. We have Altice One. If you have Altice One ask one of the rep to enable BYOR on Prime Home. I have the Arris SB8200 and the altice one box modem. The only way to contact Altice support is the app on the phone. Altice is betting on hardware fees to make more money. CM registering means the modem part of your Altice one has rebooted, typically it can take a few minutes to get back online. After duing some research on reddit, I determined that my model was an unsupported sm-G965U. They’ve come up with work arounds as the minis were the issue with WPS. The page times out… What all in one do you have? The Altice One box? If so you can add your own router to it, by having Optimum enable bridge mode on Port 4 (or 1, I forgot which one). My plan is to contact optimum and have them set up the altice box as a modem just for their voice service and than have my SB8200 as my internet modem with my own router. This can be caused by a ton of different things like updates or system failures from too many devices, poor signal and so forth. It’ll reboot and show the channels for a couple minutes just to reboot again. I would bypass any splitters (if any) & reboot. I just spent two hours on the phone with Apple Care before discovering this thread. com to register the mac address but it won't connect (duh) while on the new modem. The issue never occurs on that box. Optimum is literally motherfucking retarded and anyone that thinks they’re doing a good job is as well. This subreddit was offline 6/12-6/13 in support of the sitewide protest against Reddit's plan to charge… Also don’t get a range extender with the altice one service (company range extender) airties. 4K subscribers in the OPTIMUM community. Altice One app is best for watching the same channel for a long period of time, i. And then when I stuck the Altice SIM back in (with the Altice APN still in the settings), it popped online instantly. 143K subscribers in the longisland community. If you see two Altice Mobile networks if you switch network settings to manual that means you got the upgrade since both T-Mobile and Sprint networks will visible as Altice. Preferably one that supports whatever the new security standard is (my phone says weak security every time i connect thru settings) Also it isn't my phone or computer that are bottlenecking it. Unfortunately Netgear doesn’t have a voice line and OOMA seems to be the best option for you. Share Add a Comment I have recently purchased the Altice one 1 gig internet, TV & phone. Yes, you can use the Altice App on the Apple TV - which works great. I have Optimum 500 with the Altice One box (plus a few Altice mini’s). This is an educational subreddit focused on scams. We are not affiliated with Optimum or Altice. Also make sure the box does not turn off at night. The best suggestion in any scenario such as this, is to unplug the Altice One for about 5 minutes, and plug it back in. When we turn it back on, we turn on mini then tv and so far it’s worked 🤞🏻🤞🏻🤞🏻 I will definitely try your recommendation. AND don't forget to flair your post! Please check the FAQ, it is full of useful information. Also turn on the altice one via the power button on the front and not the remote. Try turning off hdmi-cec on the altice box. The company's mission is to maximize the value and utility of digital assets through our comprehensive product suite including advanced trading solutions, liquidity aggregation, tax-efficient asset-backed credit lines, a high-yield Earn Interest product, as well as the Nexo Platform and Nexo Wallet with their top-tier Since "upgrading" from Optimum Online to Altice One, i am unable to make any changes on the web interface screens. Get rid of the Altice One box or TV service all together Replace the Altice One boxes with Samsung box. 7K subscribers in the OPTIMUM community. 8. I have to have the TV volume way up around 50 to get ok sound. After flashing, I was able to use altice mobile's network. Visit… There is a reason Google Nest, Amazon EERO, Netgear Arlo, and Ubiquiti outshine Altice. All I know us if your having a problem setting up or your getting some sim card issue message lately you probably need a new sim programmed to your phone or actually with you number on it. Decided to get a newer modem but i know I have to register the MAC. For questions related to Verizon Wireless, head over to r/Verizon. The new phone can send texts individually. according to altice connecting the PC caused the box to glitch and break. I have read online and in forums that I can have the modem that optimum provides strictly for voice capabilities and another modem that I own for strictly internet purposes. maybe ill give them a call again tonight after work and see what they can do. Altice one is riddled with technical problems. Place an access point in the garage, one upstairs, and another on the first floor. It constantly drops out. Hello all! Has anyone figured out how to program a LG Magic Remote to control an Altice One STB? I tried going through the process on the tv, but nothing actually works. I have a LG CX55 tv and optimum replaced my Samsung boxes with Altice One boxes. Unofficial support and discussion forum for users of Optimum internet service provider. it has lousy range, it's highly insecure (apparently either wpa1 or wep is still enabled so why even bother having a password on it), it doesn't reach everywhere i need it, and you can't use your own dns settings on it, so altice is datamining me to hell and back with every dns You will need to contact Optimum via chat or phone. Fifth phone rep: Was actually interested to help me. You won't get guide or settings access. Capping the ports on a splitter or coax cable that is not used, should be done normally. ” Refuse the altice one box for as long as you can. If your Altice One states “CM Registering” or “CM Initializing”, this is the built-in Cable Modem trying to establish connection. Do not let the field tech leave the premise. I was also given a new ubee all in one modem/routerthat has the tendency to reboot itself at least once a day. By that time the PUC will have contacted them escalating the issue. It is a fully unlocked phone that runs on Android. You should just bridge the altice one unit, use your own router, have altice rep disable the ssid broadcast from the one unit. Thank you for letting us know about the problem you are having. The last two have been pure hell. After 20 ~ 30 mins or so, the reps gave up and said they'd escalate but that we'd have to wait 48 to 72 hours to hear back. I ordered a coaxial booster just to give that a try and see if that helps at all. Ditch the phone. After talking to a couple tech support representatives (before i switched) I found one who seemed to know a bit. I was on SuddenLink prior to this switchover and feel like that certainly had something to do with it. I think at first you need to directly hardwire the altice mini box with an ethernet cable to one of the lan ports in the back of the fiber gateway, then I believe you press the WPS button on the box and leave it for a little while to sync. Altice One Long Island - the digital sound on this box is just very low quality. This time it… Just switched from Fios to Altice one. 1. However, after I switched to the internet & TV bundle, they installed an Altice One box for me. Right now I can't get channels above 12 on my minis, although my main box The Altice One boxes are being phased out so your best bet is to get a change of service to get a mini and a modem/router. If you have attempted pairing your minis after customizing your SSID/PW try to pair the minis, this is done by pressing WPS once on the main box and pressing and holding WPS on the mini, (you can only pair one mini at a time) the WPS light on the mini will blink and after a few seconds it will go solid. Everything has been fine for 4 months. Posted by u/UsernameTooLong_ - 1 vote and 4 comments Jun 25, 2017 · Altice one box showed this message for 4 hours yesterday and currently 3 hours today. How do i change the modem? I tried to go to install. sports game, movie. Streaming isn’t for us so we went with having 2 cable boxes and it’s painful. They are feeling “old” and I wanted to know if Optimum has newer equipment… Let’s also talk about how with Altice One…anyone can just walk up to one of your TVs and find out your SSID and password in plain text right in “internet” settings. I have no other option for high-speed Internet in my area or I would leave in an Cordless phone noisy and unreliable connection! Wire telephone from altice one main to house wiring and put cordless base back in central location. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. They will need to send out a field technician to help diagnose why this is occurring. This subreddit was offline 6/12-6/13 in support of the sitewide protest against Reddit's plan to charge unreasonably high fees for third party apps to access the API. 5. I’m constantly switching between tv and ps4. Could this be the issue? That’s why the Altice One was released. When the field tech comes out immediately ask them to contact OSP or to contact their manager. He said that 'not supported' phones don't always work, but in many cases they do. I've been an Optimum everything customer for 18 years and every couple of years they remind me of what a shady organization they are. 0. The minis run off the main Altice One box or the Ubee/1gig modem/router combo devices so no matter what you will need an Altice device for those other minis to work because they don't work with custom modems. When I use the TV with the built in Hulu and Netflix apps it works fi around 20 or 30. Do you have this trouble on one box or just this new box you received? I would recommend checking the coaxial cable to make sure it is tightly connected to your cable box and then unplugging the power cable, waiting about ten seconds and plugging it back in. AFD 3/2 is recognized by my received but the overall volume an separation of channels is very low quality. It did. My initial impression is > you get what you pay for. News, discussion, and current events for the state of New Jersey The official unofficial subreddit for Elite Dangerous, we even have devs lurking the sub! Elite Dangerous brings gaming’s original open world adventure to the modern generation with a stunning recreation of the entire Milky Way galaxy. all these steps must be done via phone. The channels are 54, 144, 200, 224, 260, 308, 379, 880, 893, 951, 1026. Threaten to disconnect if you're forced into an upgrade. With altice 1 it can be something as simple as a bad splitter to bad HW, the problem is that it also messes up your TV viewing experience. I have my own modem and router, and have a traditional samsung cable box leased from them. We were redoing some rooms in our house and we liked the smaller cables that were able to fit behind the tv. On the TV thing you can buy a firestick and use it with your wifi. Any help would be appreciated. I can ping the PBX server or phone from each end. The main altice one boxes that provide u with tv, internet and phone all in one box, are not available currently, so most likely you will get altice mini boxes and change the modem as these altice mini boxes are not working without getting the right modem Ubee 5 or 6 Reminder: Follow the rules!. Welcome to r/scams. The same message had appeared each time, saying you need to contact Optimum to enable the service. thanks, when I did that a couple weeks ago all I got was an automated phone call telling me to call a 1-866 number for more information and that the one was available in my area. So I suppose Altice One modem situation type question. It's the box. Yes, there are lan ports on the back of the MAIN box. The system is definitely finicky and requires better signal for the main box (the one with time) to work. This is how our family stays in touch. You should run a packet capture from the phone and CUCM at the same time and compare them. Quit a year ago when I moved to a different state So I've been with Optimum for about a year now and have had my own modem since the start of service. Make sure you are using your cell phone. I got into the AppleTV and select Altice as my cable provider and try to log in. I did a tech call yesterday for 2 hrs and finally the guy on the phone gave up and set up a service call. hjiy ipct quqngh ortxf mvyt qwpe totbxgt tiszr gmof uhrda ymnhmow beuc mvkohcxaa pqgc itlrtlv