Fingerprint scanner not working windows 11. However, recent updates have.

Fingerprint scanner not working windows 11 So no, dumping Windows for Linux does not work for OP’s situation. This problem has persisted through all updates of Windows 10 and Windows 11. Fingerprint reader on the power button of Latitude 5410. Nov 2, 2024 · May I ask which Windows 10/11 build are you running - 22H2 (Win 10/Win 11) or 23H2 (Win 11)? I understand you’re having problems with fingerprint reader, Don’t worry as I’ll do my best to assist you today. But, if high-efficiency mode is selected on the laptop with Windows 11 then it all works as it should be. How can I fix this issue so I can log into my computer with this function restored without going back to windows 10 Feb 10, 2025 · Using Windows Hello (Fingerprint, PIN) for faster authentication. The fingerprint feature will work properly after the user has to use the PIN or password to unlock the screen and enter the system and lock the screen or restart the device again. Info: Some user machines that have upgraded from Windows 10 and are now running Windows 11, version 21H2 or higher which have a fingerprint sensor with certain ELAN fingerprint drivers could encounter a failure or crash when using applications which rely on related DLLs. Windows 11 operating system. Mar 3, 2025 · Hello, I have a MSI Modern 14 H D13MG laptop with Windows 11 and my fingerprint (Windows Hello) does not work. But on resuming from hibernate the fingerprint reader doesn't work. In fact, trying different things to get these fingerprint readers to work breaks Linux. We have Windows Hello enabled. To uninstall the fingerprint scanner in Windows 11, follow the steps below. I was using the fingerprint reader to sign on and that was working fine. I have it completely setup and everything was working fine. Apr 10, 2024 · Hi all, hoping someone can help. I recently got a Dell Latitude 7390 2 in 1 with Windows 11 preloaded. Problem 4. Mar 31, 2023 · I’m sorry to hear that you’re having trouble adding a new fingerprint on Windows 11. Update Fingerprint Scanner Drivers Can you kindly try the following steps to update your fingerprint, this might solve this issue, if it does not please contact Acer support in your region for further assistance. The fingerprint reader works normally on starting and on resuming from sleep. Mar 17, 2022 · Hello, I have noticed that as of this week I do not appear to be able to use my fingerprint to unlock my device. Check if the Fingerprint Reader is Enabled. I'll be happy to help you out today, my timezone is UTC +8. " Locate the fingerprint scanner under the "Biometric devices" or "Security devices" category. Now, follow the fingerprint register wizard to add another fingerprint in Windows 11. Windows 11 Pro V22H2 or above (Insider). Oct 4, 2023 · How to fix We couldn’t find a fingerprint scanner compatible with Windows Hello fingerprint error? Before you jump into any of the below steps, try the following: Ensure that your device meets the minimum Windows 11 system requirements. (1) Try (the "try" will likely be in vain) DISM / SFC (1) Open cmd. Update Fingerprint Driver. Starting with Windows 11 login via Fingerprint only works for hours, a few days and then permanently saying that PIN is required and Fingerprint not offered even configured properly. If the Windows Biometric service is not running, the fingerprint scanner will not work. Follow the instructions to enroll a new fingerprint. But still, it's not working. How can I fix this? Any help is appreciated, and thank you in advance to any replies. The it works again for a while Jan 7, 2022 · I have hp pavilion dv6-6c65sx laptop. When not needed, you can remove the fingerprint from Windows 11. But, for many, the fingerprint scanner is not working in Windows 11. Fingerprint recognition is working fine on G10 and G11 models, but not working Feb 25, 2022 · i actually solved my problem of my fingerprint scanner was flagged not working under device manager. Aug 17, 2023 · Fix: Fingerprint login not working in Windows 11 Fix 1: Install/Update Driver using Windows Update. May 2, 2023 · My Mi-notebook ultra fingerprint reader is not working after the update. Here are the methods to fix the fingerprint scanner not working with Windows 11: 1. I have found that upgrading to Windows 11 changed a registry key that disabled the fingerprint reader. Now i want to configure my fingerprint scanner with windows, Hello but i found "This Option Is Unavailable". I have updated the drivers, and bios and i have tried all possible solutions that i can. here's how i did under FRESHLY INSTALLED windows 11. Updated to Windows 11 recently. no need to disassemble the laptop. Be sure to avoid pressing too hard, as it may distort the print. Afterwards the Fingerprint sensor works normally, Even if I Try leaving the laptop on and the login screen on for 1-2 minutes after powering on Jan 27, 2024 · Look for the latest fingerprint scanner drivers compatible with Windows 11. ; As the Settings windows open, click on the Accounts tab from the left pane; Now, click on the Sign-in options and select Fingerprint recognition (Windows Hello) After upgrading to Windows 11 the fingerprint biometric stopped working, even after reinstalling the driver. However, the option for fingerprint recognition sign-in is displayed as "This option is currently unavailable; something went wrong. Fingerprint reader on the palm rest of Latitude E5470 Oct 3, 2022 · previously it was on Windows 11 21H1 (I purchased a refurbished unit) - Windows Hello works nicely after waking up . Ensure that the fingerprint scanner is not physically damaged. That’s why the developer released updates to remove those problems. It says there is no compatible fingerprint sensor to work with Windows Hello. Fix 2: Update Your Biometric Driver. Shortly after purchase, I upgraded to Windows 11. . Go to the Windows Update (Windows 11) page or Update and Security > Windows Update page (Windows 10) and then click the Check for updates button to let Windows 10/11 automatically download and install the correct fingerprint driver. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Dec 20, 2024 · In order to get the fingerprint reader to work (and it has been working perfectly for years until W 24H2), I have to log in with my PIN, then disable and reenable the fingerprint reader. I am not sure, Windows 10 never had an issue, Windows 11 does. Follow the steps to clean, register, enable, and update the fingerprint reader sensor or software. When this happens, the fingerprint scanner may not work on your Windows 10 or 11 PC. Solution: Press Windows + R, type services. I understand the issue you have, nothing to worry I am here to help, seems that there is an incompatibility with the audio driver, moreover, kindly follow the steps below for us to sort out the issue: Nov 27, 2024 · If the balanced or the power-save option is selected then the fingerprint sensor starts working later in the boot/log in process. In both cases, the fingerprint reader no longer worked after the upgrade. PIN failures If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. Please find your computer’s fingerprint scanner. See full list on windowsreport. Everything including scanner has worked fine for over 4 years. 0. Aug 14, 2023 · However, this feature might sometimes prevent Windows from loading properly. Jul 29, 2024 · Why does my fingerprint scanner not work on Windows 11? The fingerprint scanner plays a critical role for many users and allows seamless and safe login into the computer. 2. Fingerprint scanner is not working in this device. Dec 11, 2021 · Fingerprint scanner not detecting finger when trying to setting up windows hello fingerprint recognition on Windows 11 Hi, so all of sudden my fingerprint not detecting when I'm signing in. Jan 14, 2025 · But after I re-installed Windows 11 Pro it is not allowing me to add a fingerprint. Press Windows key +X on your keyborad and select Settings from the list. I already checked the device manager and it tells me the device is working properly. 3. ” I have installed the driver package from Framework and I have had OS: Windows 11 Pro 22H2, Build 22621. manually download and install drivers for the fingerprint scanner, but all of these were to no avail. Nov 3, 2023 · Sign in with fingerprint scanner. don't know if I should add this, but it's running Windows 11 Home Version 22H2. Oct 29, 2024 · For many Windows 11 users, signing into your PC can be as simple as looking at your camera or tapping your finger on a sleek scanner - thanks to Windows Hello. Enter your PIN to login to the system. Make sure your finger is dry and clean before scanning. I was able to login with fingerprint reader after install, no problem. If your fingerprint reader is installed built-in to your system, these steps can help you to fix this problem. How can I get my fingerprint reader recognized and working again? Could it be a hardware issue? Oct 30, 2022 · I recently bought A fingerprint key for my desktop PC as I don't like logging into my computer with my PC, but for some reason, it won't work at all and is not detected by windows hello. Click on the Magnifying Glass 🔎 in the taskbar. Jul 19, 2024 · 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. Welcome to HP Support Community. 60GHz 1. I installed windows 11 64bit but the fingerprint is not working, Can someone help me with driver? because I didn't find it on support page and I remember one of community members gave me the driver for windows 10 and worked that time, About Lenovo + About Lenovo. after updating, I noticed that the fingerprint reader sometimes doesn't work when waking up the PC (there was the fingerprint icon, but when I touch the scanner, nothing happen) I had followed the instruction from Mar 2, 2025 · HP Pavillion x360-14-dh1179tu laptop. Type Fingerprint in the Search bar. If the issue persists even after cleaning the scanner on your device, chances are that the physical scanner is broken on your device. I tested the reader and the fingerprint reader does work with my Windows 11 Steam Deck, and Kensington's documentation does specify that this is Windows Hello compliant with 11. Hello, So I have HP ZBook x360 G5 convertible with Windows 11 installed and its Fingerprint isn't working in Windows Hello. Step 6: Open the Windows Settings app. SO frustrated! Please help! Jul 13, 2021 · Hello sir,I have a problem with my windows hello Synaptics WBDI Finger Print Reader on my laptop. Clean the fingerprint scanner. Sep 25, 2024 · I have installed "2024-10 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5044284)" on my laptop and it indeed includes a new certificate, valid through Nov. It is Oct 7, 2021 · This package provides Fingerprint Driver (Goodix, Egis, Synaptics) and is supported on Flex 5-14ITL05, Flex 5-15ITL05 and running the following Operating Systems: Windows 11 (64-bit) Oct 6, 2021 · Hello, I have updated my laptop HP Envy 13:Processor: Intel(R) Core(TM) i5-8250U CPU @ 1. Right-click on the fingerprint scanner and choose "Update driver. I recently updated my laptop with Windows 11, but the fingerprint reader was not working and appears not to be working with windows hello. Nov 15, 2023 · Look for Download Windows 11 Disk Image and select Windows 11 (multi-edition ISO) - Once you're able to download the ISO, please right click and open it - Please look setup. Sign in with your PIN, and then try one or both of the following: Add another fingerprint. Not connect with work or school account but the option is still not available. A fingerprint reader on the power button of the Vostro 5502. 00 GB System type: 64-bit operating system, x64-based processorAfter I tried to login with Dec 14, 2022 · While the non-responsive fingerprint scanner can cause unpleasant situations, troubleshooting the fingerprint Not Working in Windows 11 issue is child’s play. 5) Establish a Clean Boot to turn off Startup Freeloaders that can conflict and cause issues: Feb 18, 2025 · Hi, man hrid. If you don’t see the fingerprint sign-in option or this option is unavailable displayed, it means that your computer doesn’t have an fingerprint scanner. 14th 2024, it was originally issued Nov. This seems to be a common issue that some users have reported. Jan 6, 2025 · The fingerprint reader might be located on the palm rest, on the keyboard, on the power button, and so on. Try disabling and enabling the fingerprint scanner. 80 GHzRAM: 8. 1110 is the driver Version, after having the fingerprint scensor working for a day, it has now gone back to saying 'We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint'. Now my finger scanner doesn't work. Device Manager: Press Win + X and select "Device Manager. Then I upgraded to Windows 11 version 10. Apr 9, 2023 · I recently got a MI NOTEBOOK ULTRA with Windows 11 preloaded. 1. Jul 12, 2023 · After rebooting your PC, your fingerprint sensor should work again. Windows hello shows "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". Yes, it does, but in order for biometric authentication to work, you also need laptops or desktop computers with hardware that’s compatible with things like fingerprint authentication or face recognition. Thanks! Nov 10, 2022 · The fingerprint reader is not working on Windows 11 . Jan 20, 2023 · Harassment is any behavior intended to disturb or upset a person or group of people. Oct 17, 2022 · If the fingerprint sensor driver is corrupted or outdated, you may need to manually uninstall the device’s driver so that Windows 11 can reinstall it automatically on next restart. See possible solutions, such as updating or uninstalling drivers, from other users and experts. The outdated driver contains many internal glitches and bugs. This thread is locked. While there check for the latest Biometrics, Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu. I go to Setting Set up another finger and click on Add a finger. Apr 7, 2024 · I tried updating the biometric devices as other threads suggested, but even after restarting my computer, it still doesn't work. If your fingerprint scanner isn’t working properly, you simply need to update your driver. 170 after updating again as usual nothing worked. What I tried so far: Jun 18, 2022 · Fingerprint Scanner not working: Windows 11 Pro on a Samsung Galaxy Book Flex . I understand that your fingerprint recognition is not working on Windows 11, and I sympathize with your situation. I don’t use it every day so I am unsure what the exact day this happened, but this week for sure. 8. I decided to post this fix here as a Tip in case anyone else runs into this issue. One solution is to update or reinstall your fingerprint driver. Nov 30, 2021 · Users report issues with fingerprint scanner not working or greyed out on Windows 11. Restart your PC and Dec 1, 2022 · Why is my fingerprint scanner not working with windows 11 on hp laptop after returning from repair shop? This thread is locked. of 2023. Dec 15, 2024 · I have a brand new ASUS Vivobook with Windows 11. Fixing the Fingerprint Scanner Not Working (Windows 11) ** This is post trying to help people with a similar issue I went into the BIOS (F2 on startup) and found the fingerprint scanner. Both types of biometric authentication allow for fast and secure logins, and I […] Sep 2, 2021 · 10. 22631 and the fingerprint sign in no longer works. msc, and press Jan 21, 2025 · HI, we are using multiple HP Elitebook notebooks in our company from G9 to G11 models. Ever since I got my Galaxy Book2 Pro laptop (i7, 16GB) I've used the fingerprint scanner to log in to Windows 11 (Windows Hello) Now for some unknown reason, it is not working for login - the scanner still clearly works, but when I put my finger on it to login, it sa I have upgraded to Windows 11 on an HP laptop and on a Lenovo laptop. Right click on your fingerprint reader driver and select Properties. Message "This option is currently unavailable" under Accounts->Sign-in Options->Fingerprint Recognition. Feb 19, 2024 · Windows 11; Windows 10 . Welcome to the Microsoft Community. Is your fingerprint reader not working on Windows 11 or Windows 10? Don’t worry, we’ve got you covered! This step-by-step guide will help you troubleshoot Nov 17, 2023 · Hi, I am Dave, I will help you with this. Jan 4, 2025 · However, like any technology, fingerprint readers can sometimes experience issues. Not having the fingerprint work is frustrating, please help. Jan 11, 2025 · Restarted the laptop, but the fingerprint reader still isn’t showing up in Device Manager or Windows Hello. Open Device Manager. There can be several reasons why the Fingerprint sensor not working on your Laptop, problems with the hardware of the fingerprint sensor, software conflicts, or outdated missing biometric driver are common. In Device Manager, Under Biometric Devices there is Synaptics VFS7552 driver with a Yellow triangle mark. Microsoft Update Catalog | Link; How to fix Goodix Fingerprint Driver not working on Windows 11. Open Device Manager: Sep 28, 2022 · If the drivers are not present or not working for Facial Recognition or Fingerprint then contact your PC manufacturer's Support. Periodically clean the Fingerprint scanner to remove dirt and oil is helpful to improve the Fingerprint recognition problem: Please use a soft cloth dampened with alcohol to gently wipe the Fingerprint scanner to clean any dirt or smudges. I haven’t managed to get the fingerprint reader on a T480/T480s/X1CG6 to work in Linux. Uninstall the Biometric Device and Restart. May 1, 2022 · When I updated to windows 11 the fingerprint reader didn't worked then I uninstalled the device and restarted my computer and hoped that it should work but nothing happened then I updated my driver's manually (Iam using realmebook 11th gen i3 ) and the driver is goodix fingerprint 3. Download and install the updated drivers. 2 Update your drivers from the PC maker's Support Downloads webpage for your exact model. On 12/03/24 I downloaded and installed Windows 11 update. I had never tried to set the fingerprint reader up until today but it won't let me, it looks to not be working with Windows Hello features. Our Company News Investor Relations Feb 14, 2023 · The next thing you might want to check when you face the Windows Hello fingerprint not working in Windows 11 issue is whether or not the physical fingerprint scanner is working. On your Windows 11 PC. From the basic reasons of specks of dust accumulating over the fingerprint to the slightly more concerning ones like the drivers getting corrupted or outdated. This might include driver updates. Select Set up fingerprint… Jun 19, 2022 · Hi Everyone, I have brought Hp Elitebook 840 G5 a few days ago, I'm using windows 11 latest version. Remove fingerprint in Windows 11. Jan 28, 2025 · Need Windows 11 help? Check documents on compatibility, FAQs, upgrade information and available fixes. Open Settings → Windows Update. In my settings it says “We couldn’t find a fingerprint sensor compatible with Windows Hello Fingerprint. " Try again later. Locate the Device: In Device Manager, find the device whose driver you want to uninstall. exe and hit enter. Fixes For Windows Hello Fingerprint Not Working In Windows 10. Jul 22, 2023 · When you reinstalled the fingerprint reader driver, did you download and install it from the manufacturer's website? If not, If you need help finding the driver, please hold down Windows + R keys, type in msinfo32. You can vote as helpful, but you cannot reply or subscribe to this thread. Fingerprint scanner not working (do not since when or which update). If you are clueless about how to fix the problem at hand, don’t worry. Install updates manually. Right click on blank part in ‘Name’ column and choose 'New" and then choose DWORD (32-bit) Value. it should work on upgraded laptops too. Product: HP Pav x360 Convert 14- cd0055TXAfter updating the Windows 10 (64bit) to windows 11 with an Nov 27, 2024 · Fingerprint sensor not working for login on 1st boot of Windows 11 and very slow startup. No settings within the power Dec 22, 2024 · Restart your computer and then try setting up the fingerprint scanner again by clicking on Add a fingerprint. A screenshot from device manager: OEM Driver Package link: - Mar 17, 2022 · I have recently updated to windows 11. I’ve tried uninstalling the unknown USB device, updating drivers, and running the Windows hardware troubleshooter, but nothing has worked. In fact, everything I’ve read states that you can’t get them to work in Linux. Ensure your device is up-to-date. To do this, select Start > Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) > Add another. There are a few possible solutions that you can try to fix this problem. Thank you for posting your query, I will be glad to help you. The only way to make it working is configuring a new finger. If you still encounter the fingerprint sensor not working in Windows 11, continue with the next solution. When this happens, you usually receive the Windows Hello Fingerprint. Apr 8, 2023 · 4. Our devices are running either on Windows 10 22H2 latest release or Windows 11 23H2 latest release. Fingerprint scanner still not working. Will resetting Windows affect my saved fingerprints? Yes, resetting will remove all saved data including fingerprints; you'll need to set them up again. Open Registry Editor: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System. exe with Run as Administrator. com Jun 7, 2022 · Learn how to troubleshoot the biometric device or fingerprint reader driver issue in Windows 11/10 laptop. Then share a screenshot of the System Information window. It says "You have reached the 10 fingerprint maximum for this account". This game-changing feature allows biometric access, freeing users from remembering and typing passwords. Run Hardware & Devices troubleshooter. exe and run it - Select yes if you will will be asked for User Control - Choose Next to Continue - Please read the License Agreement and once done, hit Accept Your fingerprint might not be recognized if your finger has a scar or other damage. This feature is only available on the selected models equipped with Fingerprint scanner. 9. 19041. In the Settings it says "We can't find a fingerprint scanner compatible with Windows Hello" 2. Install all pending updates. However, recent updates have Nov 11, 2024 · After the Windows update on 11 Nov 2024, my fingerprint sign-in option is not working. If your Goodix Fingerprint driver still refuses to work as intended on Windows 11 then you might be facing issues specific to your device. How can I setup the fingerprint reader to sign-in to Windows 11? Some Acer notebooks include a fingerprint reader that you can use to sign-in to your computer. solved in less than 5minutes. I will provide any relevant needed information. Windows Operating System: Windows 11 Feb 19, 2024 · Windows 11; Windows 10 . Dec 5, 2023 · Hi @John849,. I'm currently locked out of my work PC. But BIOS UEFI te Feb 20, 2025 · 5 year old HP ENVY-17t-bw000 laptop came with Windows 10 and built-in fingerprint scanner. Fingerprint reader on the back panel of Latitude 12 7202. Mar 2, 2024 · This should help your Goodix Fingerprint work as expected on Windows 11. Also note the that even though the fingerprint reader does not work on boot, device manger does not say anything is wrong, it says the fingerprint reader is fine. Understanding the Problem Dec 4, 2024 · Check your laptop's specifications to ensure the fingerprint scanner is compatible with Windows Hello. " Nov 27, 2022 · I recently updated my system with the Windows 11 22H2 update, and after the restart, I was unable to sign in with my fingerprint or PIN, therefore I had to reset the PIN through my Windows account. If your fingerprint scanner is not working after updating to Windows 11, you can try the following steps to troubleshoot and resolve the issue. My name is Bernard a Windows fan like you. Use one of the many ways to disable Fast Startup on your Windows computer and see if that gets the fingerprint scanner to work. The best first option would be to go to the support page for your laptop on the Lenovo website, then from there, download and manually re-install the version of Fingerprint scanner drivers they provide and while there, check for any BIOS update that may be available and not installed on your laptop. Dec 5, 2022 · While the non-responsive fingerprint scanner can cause unpleasant situations, troubleshooting the fingerprint Not Working in Windows 11 issue is child’s play. Jan 15, 2024 · Some of our readers have asked us if Windows 11 supports biometrics. The option to add a finger or remove the fingerprint are greyed out and not clickable. Oct 5, 2024 · Hi Arun, thanks for reaching out. An outdated or corrupted biometric driver could also lead to the fingerprint sensor not working after Windows 11 update. Notes: My fingerprint driver: Goodix Moc Fingerprint. Aug 16, 2024 · I have the same issue with Windows 11 update on 4 Dec 2024 except that now I can't log in with either fingerprint, pin or with my passcode. When I check the service, it indicates stopping and there is no option to do anything with the service as all options are gray. I tried uninstalling and reinstalling the drivers. Already set up Password, PIN. Apr 20, 2024 · Fingerprint Sensor Not Working Windows 11. I checked the device manager, and it shows as an Unknown Device. Use the steps below to setup your fingerprint reader. Threats include any threat of violence, or harm to another. On the first login screen it does not work, i have to use the pin. If your fingerprint reader is not working on Windows 11 or Windows 10, this article provides an in-depth look at the common causes, troubleshooting steps, and preventive measures you can take to resolve the issue. Nov 30, 2022 · Hi everyone, I have a Lenovo C930 laptop. 140. It keeps going off and on, allowing me to set it up but then not working when i try to unlock my laptop Apr 10, 2024 · Why is Fingerprint not working on my Windows 11 PC? There could be quite a few reasons why Fingerprint is not working on your Windows 11 PC. type, ‘AllowDomainPINLogon’ for the name of file. Dec 11, 2019 · If your computer’s fingerprint sign-in with Windows Hello isn’t working, maybe after an update or other changes on your computer, try some of the workarounds in this guide to help you restore the function. Does the device show under device manager? If not then check further under View>Show hidden devices & under Other. When I restarted laptop it would not s Mar 10, 2025 · To perform a clean uninstall of a driver using Device Manager: Open Device Manager: Press the Windows key, type "Device Manager," and press Enter. Feb 29, 2024 · Step 5: Reboot your computer once, although it’s not mandatory. Dec 2, 2024 · Windows 11 Top Contributors: Ramesh Srinivasan - questions_ - neilpzz - Kapil Arya MVP Fingerprint scanner not working Windows Hello Fingerprint, We couldn't find Jul 6, 2021 · After upgrading to Windows 11 on my Asus Vivibook, the finger print scanner is not working. Jan 5, 2025 · I have an issue when I cannot setup my fingerprint scanner on my HP Probook G10 Windows 11. Settings says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Re-registering my fingerprint is also not functional. This can often solve problems of a fingerprint scanner suddenly not working in Windows 11. Remove and enroll your fingerprint. Nov 18, 2022 · Fingerprint works here: Two Lenovo ThinkPads with Fingerprint Reader. Let's go through several steps to troubleshoot and resolve issues with the fingerprint scanner and Windows Security. Once removed, you will no longer be able to use fingerprint to lock or unlock Windows 11. Check Windows Biometric Service. Feb 20, 2025 · To begin with, use a soft, lint-free cloth to wipe the fingerprint scanner. Attempt to login with your fingerprint reader until you are prompted to login with your PIN. Also the Recovery environment will open but the F1 and F8 options do not work and after pausing revert back to the Recovery menu without doing anything. Update Windows. Can I use an external fingerprint reader? Yes, if your device doesn't have an integrated fingerprint reader, use an external fingerprint reader. After shifting from Windows 10 to Windows 11, several users claimed their fingerprint scanners were not working. In this detailed troubleshooting guide, we have explained everything, right from the probable reasons behind this issue to everything you can do to fix the Mar 8, 2025 · I understand how frustrating it can be when the fingerprint scanner on your Lenovo X1 Carbon 6th Gen stops working after upgrading to Windows 11. 2361 Troubleshooting attempted: I have tried uninstalling and reinstalling drivers. The option to add a finger is grey and won't let me click on it. The message "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint" is displayed during fingerprint unlock or fingerprint settings. 3 Ways to To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. The exact steps are already given in the above section. I first Here are the methods to fix the fingerprint reader not functioning in Windows 11: 1. I have a Lenovo IdeaPad Flex 5 14ALC7 and the current sensor that I see is the "EgisTec Touch Fingerprint Sensor". It is not clear what damage the registry changes did. glog pabmiq vdgmvos tqqmu lyfe uhkhs elyn ngy yvbpi kqzas dbbcuqle wkgf dhyz vhh brktd