Windows hello status not working. Windows Hello face has been out for close to 10 years.

Windows hello status not working Also web-sign-in does not work, since the pop-up windows did not appear. Select Windows Hello PIN. I followed all of the instructions in the troubleshooter and still nothing. While trying this registration the IR lights blinks very randomly and never gets off. We have Windows Hello enabled. Face recognition suddenly stopped working, the system asked for a pin - I try to enter it, but the pin doesn't work too Jan 21, 2022 · Windows hello face not working Initially windows hello face has worked fine but Recently i have changed my hard drive and reinstalled windows 10. the camera works perfectly. After this, check to see if you can set up Windows Hello Jun 2, 2024 · I accidentally deleted Windows Hello Face, and now I am unable to reinstall it. Dec 20, 2024 · I am setting up a new elitebook. Then reboot the pc. This has been happening consistently after the Feb updates. Nov 3, 2024 · windows hello face not installed and fingerprint not installed and not get sign in and face recoginition not working and sound is also low This thread is locked. My laptop is a ASUS TUF Gaming F15 FX507VI. Here are the steps I have already taken: I checked the sign-in options in settings. Check to see if there is a "Work or School Account" listed with a colorful windows logo beside it. Help please? Method 2: Press Windows Key > Go to Windows Settings -> Accounts -> Access Work or School. For a short time it looks like they pop-up-windows is loading, but then I am kicked back to the windows-login-page without the possibility, to use web-sign-in. Nov 25, 2019 · Hi Mahipal, I'm Tevita your advisor, glad to help you with your request. I have a problem with windows hello on my laptop. If enabled but still not working, try deleting and resetting the fingerprint or PIN by clicking the respective option and following the prompts. Then delete the folder named NGC. Nov 6, 2018 · I am an Independent Advisor. com Dec 18, 2023 · Are you unable to sign in to your Windows 10 computer using Hello Face? Some Windows 10 users are complaining about Hello Face as this is not working on their computer. I updated Windows to the latest version. Based on your description, I recommend the following steps: 1. Dec 17, 2024 · And in windows security center, a red 'X' showed in account protection, and it said 'Windows Hello stopped working'. I have Windows 11 clients that are Azure AD joined. Once the driver has been uninstalled, restart your computer. Hardware issues, system corruption, software conflicts, improper settings, or faulty, outdated, or incompatible drivers are some common. I have WHFB and Kerberos Cloud Trust properly configured. If still didn't make any difference, please try to run the troubleshooter. (Code 43)" . Feb 19, 2023 · Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you. In Group policy, navigate to Computer Configuration > Administrative Templates > Windows Components Mar 22, 2022 · For awhile, Windows Hello Face and Windows Hello Fingerprint worked perfectly, and then suddenly a few months ago it just stopped. If it is not set up, choose Setup and complete set up. msc" and press "enter" to open the service. Jan 9, 2025 · Follow these steps to check and re-enable Windows Hello: Open Settings > Accounts > Sign-in options. Something may have caused it to be turned off or otherwise fail. It is just windows hello that is affected. Option 2. Go to "Accounts" > "Sign-in options. Sometime restarting the laptop solves the problem but then after being inactive and letting it sleep it stops working again. Here in this post, we have working solutions apply to fix Windows Hello not working on Windows 10. Feb 15, 2025 · The issue in my windows 11 pc is, When I try to use the windows 11 hello face sign in registration the camera is opening but if I put my face in front of the camera its not detecting my face. Make sure you remember or know the email account listed as well as its password. I tried uninstalling the camera driver and restarting twice. I have an Acer aspire 3, and previously it did work but after my main board got replaced and sent back it no longer works. "This option isn't available. We're happy to help. The only way to make it working is configuring a new finger. - Restart Edge and test Windows Hello. Jun 19, 2018 · Everything was working fine with Windows Hello until today when I tried to unlock my laptop after being in sleep mode, the fingerprint sign in option was not available all of a sudden and I had to enter my PIN to unlock the laptop. Tobii does have a beta driver available to test if you contact Tobii. still the same outcome May 4, 2019 · Locate Windows Explorer in Processes tab and kill it Now at the top File > Run new task > Put explorer. Feb 6, 2020 · windows hello not working See fixes for Hello Face Recognition not working: sexual orientation, religion, national origin, age, disability status, or caste. Click the Delete button To completely remove the PIN, enter your Microsoft Account password, Once Jan 30, 2025 · When a work or school account is linked to Windows, that automatically applies restrictions to Windows, it is a known side-effect and that is the cause of the Windows Hello options to be unavailable on your laptop. i am using webcam with hello function. msc press enter Follow the cumin below Computer Configuration -> Administrative Templates -> Windows Components -> Windows Hello for Business I would say that about half the times it stops working, the lock screen also flashes. Mine is a HP envy all in one PC. 2. You can vote as helpful, but you cannot reply or subscribe to this thread. It gives me the following: Couldn't turn on the camera. I am here to guide you with Windows Hello not working. I recommend you download and install the latest Biometric Facial Recognition Driver from your device manufacturer's website. Jan 30, 2020 · In the Device Manager, the Biometric devices driver: Windows Hello Face Software Device: Properties report: "Windows has stopped this device because it has reported problems. Jan 31, 2025 · Option 1. I tried to check the hard drive to see if it was running, and tried to update it too, but nothing happened. Aug 15, 2019 · After the last Surface update, my Widows Hello Face Recognition doesn't work any more. Jan 13, 2025 · Hi, Chris Bruner 74. No frame to see. To resolve this: 1. a. Some users are unable to use the 'I forgot my PIN' option in Settings > Accounts > Sign in Options > Windows Hello PIN When you click on 'I Apr 14, 2020 · Hello mjiFN, I'm Jin, a fellow Windows 10 user and an independent advisor. Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. This is a brand new computer and the camera works great, so not sure what the deal is. Because after I enable HVCI and reboot again, everything came back to normal. I have no toggles for windows hello and no drivers that I can find for it. OK to resolve this windows hello camera issue, I finally reset the device, which didn't work, then reinstalled windows 10 from surface pro 4 device deleting all personal files and apps to fix a camera Jan 22, 2025 · Its confirmed that its happened because of new rollout for 24H2 but since then in our company camera stopped working for random people and we have tried the below Jan 27, 2025 · Windows Hello and PIN do not work, no option to reset pin and login via password I have a problem logging in to Surface 11 Pro - I use Windows Hello and a pin. Windows hello still does not work. - Likewise, under FingerPrint > Select remove and setup your FingerPrint again. Jun 23, 2020 · I have clients connected in a hybrid azure ad environment. I am junking my W8. I searched and saw other people saying they are having this problem, and I tried the suggestions in this post which were unsuccessful. Restart your computer. - In the address bar, type edge://settings/passwords and press Enter. After restarting my computer, the windows hello option was still "temporarily unavailable" thus, your solution did not resolve my issue. The klist command shows not TGT. Reconfigure Windows Hello. Going to settings, it says "This options is currently unavailable" and when I do the drop down, it says "we couldn't find a camera compatible with Windows Hello Face. Jan 10, 2025 · My Windows Hello stopped working as well. Step 1: Check if doesn't have any corrupt files on the windows. Jun 11, 2020 · Hi Christopher. Then open Explorer and navigate to the following path. I didn`t find info that helps me in some forums so I am asking here what can I do to fix this issue. Select Windows biometric services from the left column, right-click it, and select "Stop" from the list that appears . Sep 14, 2019 · lately I updated my windows 10 home and now my fingerprint sign in is not working anymore. - Toggle Use Windows Hello when filling passwords to On. Windows Hello face has been out for close to 10 years. Apr 23, 2022 · Hi, after updating my Galaxy Book Pro 360 Windows Hello has completely stopped working i have tried many different ways to try and get it back but nothing seems to work! This thread is locked. Starting with Windows 11 login via Fingerprint only works for hours, a few days and then permanently saying that PIN is required and Fingerprint not offered even configured properly. I am on 24H2 with latest updates. Thanks for choosing Microsoft Community. I know Face-recognition is a super convenient feature that allows users to securely log in to their computers simply by looking at their device. Run the System File Checker Utility scan. - Under PIN, Click Remove and setup again. I setup Windows Hello, on a domain-joined device and went through all the necessary settings to approval. Feb 16, 2025 · I completed all the steps you recommended successfully. Sometimes system updates can overwrite the drivers for certain devices. It can be setup without any errors but when trying to sign in using fingerprint it cannot recognize my fingerprint. I downloaded an updated fingerprint driver and windows still doesn't recognise that I have fingerprint scanner. Feb 10, 2025 · Using Windows Hello (Fingerprint, PIN) for faster authentication. You would thing the HP represenative would check this first. Mar 30, 2023 · There are several causes that make Windows Hello stop working on Windows 10. In the Windows Hello section, ensure that your fingerprint, PIN, or facial recognition is enabled. Oct 6, 2024 · Select Windows biometric services from the left column. 3) Check the Windows Biometrics service: Press Windows Logo Key + R to open the Run dialog box, type services. I have looked into other people's similar problems, non of those Oct 3, 2022 · still the same, Windows Hello not working after waking up. Select it then click Disconnect. Method 3 : Remove PIN and add it again. Do they all say "not available", or what happened, in what way are they not working? If they all say "not available", go to Settings > Accounts > Access Work or School, see if you have a work/school email listed there. (Windows Hello Icon does present, but the fingerprint scanner seems like being turned off) thus I had to reboot the PC each time I want to re-enable the fingerprint. Press Win + R to open "Run", type "services. I recently updated my pc to windows 20h2 version and facing a problem regarding windows hello pin. DCs reachable and DNS is functioning properly. Learn how to troubleshoot Windows Hello sign in issues, error messages, or facial recognition. Go to Settings > Accounts > Sign-in Options. My webcam works. Yet, when I try to connect to a local file share, a password prompt appears. Go to Start > Settings > Accounts > Sign-in options 2. Surface Laptop Go doesn't have infrared camera and thus are not Windows Hello Face compatible. If you are facing the same problem, don’t worry. Most methods came from windows forums. I can't seem to add Windows hello to the camera's privacy settings. still the same outcome Aug 17, 2022 · Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and I've always had to use my phone authenticator app to log into my laptop. I also looked under sign-in options and the options for windows hello facial recognition have disappeared. Hello, thanks for your feedback here about your issue, it seems that your Windows hello is working abnormally. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. b. The it works again for a while I tried following the instructions in Windows Help, which did nothing, so I then tried turning Windows Hello off and trying to turn it back on again, but now I continually receive the message to make sure my face is centred in the box, occasionally flashing up the message to keep looking straight at the camera, but that's it, nothing else happens. " However, the camera app works Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Jun 20, 2023 · My facial recognition stopped working on my Lenovo Yoga 7i laptop. Feb 5, 2025 · My Windows Hello is not working from starting when I bought my new lenovo ideapad flex 5 and now from 3 to 4 days its fingerprint recognition is also not working it says currently unavailable. msc and press After signing in I went into the options to set it up again to use the PIN but under windows hello face/windows hello fingerprint/windows hello pin it says "this option is currently unavailable - click to learn more". The prompt for windows hello activates but the usual blinking red lights of the IR camera doesnt shine. When I turn on my computer, I normally get Windows Hello looking for my face to scan and sign me in. _____ Jan 25, 2020 · I have downloaded and installed the December 2019 driver from the HP Site but it is still not working, I am guessing there is a driver compatibility issue and we will need to wait for an update. This issue is regarding my fingerprint login which I could do in the past before it was deleted when I update the new windows 2004. In their infinite wisdom HP decided not to support Windows 11 on this device, so there are no further driver updates. If it is set up, choose "Remove this sign-in option". But if it was not previously setup or it was a clean install of WFCU, then it will not work no matter any steps you try to "fix" it. Fingerprint recognition is working fine on G10 and G11 models, but not working properly on G9. The face recognition was working properly in Windows 10, before the format. I have tried all of the obvious things, like shut down and restart. Also, I try to redo the windows hello set up my IR light for the camera comes on but no picture on the screen. Sep 23, 2023 · *The following method does not work on the Home version of Windows. See full list on windowsreport. Before the update this feature was working perfectly but soon after the following update, notifications are appearing and reminding to set up windows hello for my account to work correctly. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you. This is really frustrating. I attempted to setup the Windows hello and I get the "something went Nov 24, 2021 · After doing a clean installation of Windows 11 via bootable USB in my Dell Inspiron 7535 2-1, the face recognition is not working. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. any solutions? I already installed the latest drivers from the Lenovo website. 1 system and bought a WIndows 11 laptop. Logs might reveal a driver timeout or camera failure linked to the monitor. If your PIN is still not functioning, you may need to remove the existing PIN and reconfigure it. Jul 22, 2023 · For instance, "laurent" is not supposed to appear in the microsoft account, it was the login of the Local account. Upon checking my sign in options, it now says "Windows Hello isn't available on this device". Jan 17, 2021 · On settings, it says 'Windows Hello is not compatible with this device' even though I have been using it before. Something went wrong Windows hello pin is not working. I understand that you've been having issues with your PIN being consistently incorrect when logging into the Xbox app on your Windows 11 PC, and I understand the inconvenience this has caused you. It worked great until about 2 weeks ago. exe /status and verify OnPremTgt and CloudTgt both return YES. Nov 1, 2024 · Hello, The camera for my windows Hello Face Recognition has suddenly stopped working. Still not sure why Windows Hello, doesn't work under 24H2 as did under 23H2. I want to use Windows Hello PIN and Windows Hello Face but it shows me "Something went wrong. I understand my computer does not have the option for fingerprint and Face ID, but pin doesn’t work either. Any solutions? I've already tried using System File Checker, there were no issues found. exe and Enter 3. It upgraded to Windows 24H2 automatically yesterday and now Windows Hello is disabled and stuck in a loop. Now when I try to set up it repeatedly gives me the same message. 6 days ago · Navigate to Windows Logs > System and look for errors or warnings around the boot time. Feb 24, 2025 · I recently re-installed my Windows 11 PC. I disconnected my school account on the "access work or school page" and then restarted my computer. This step is much better than deleting it from the settings and adding it again, as it clears the old configuration and prevents conflicts from occurring. Hit Windows + R to open the Run box. I have restarted 2-3 time to check, and Face Login works perfectly! With no biometric services, Windows could not start the camera -- now it works like a charm. The camera on my laptop is not infrared. To learn more, see Restore or reset Surface for Windows 10. Windows Version - Windows 10 Pro Build 1909. As stated, it was working fine before I reinstalled. Welcome to the Microsoft Community. Everytime I try Mar 14, 2016 · Everything is updated and I even manually applied the updates that Windows update has yet to push for my Surface Book. Windows will automatically re-install the drivers for your PC during this restart. You can use this procedure to repair the Windows files and reset the Windows Update components. Dec 4, 2024 · This has been asked about 1,000 times. Make sure its working properly. If I do a restart however, Oct 3, 2024 · A lot of users won't have the FIDO2 key with them. Feb 3, 2025 · To enable Windows Hello on Microsoft Edge, follow these steps: - Open Microsoft Edge. Today, I stopped getting Windows Hello starting when I turned on my computer. The option to add a finger or remove the fingerprint are greyed out and not clickable. It doesn't have an option to 'remove' or 'add another' fingerprint. 1 system. Feb 12, 2025 · If you still cannot set the PIN after connecting to the Internet, you can restart the Windows Hello service as follows: 1. I've tried various methods to get it working again; some suggested by forums and have had no such luck. May 11, 2023 · I'm running Windows 11 and can't get the Facial Recognition to work. In the normal settings, it says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". Feb 4, 2025 · Right-click the Facial Recognition (Windows Hello) Software device and select Uninstall device, select the Attempt to remove the driver for this device check box, and then select Uninstall. Jun 22, 2020 · Windows hello not working It keeps saying that "windows hello is currently unavailable - click to learn more", where when I click to learn more, there was no instruction on how to fix this issue. Before I re-installed Windows, Hello (face) was working fine. Check Applications and Services Logs > Microsoft > Windows > Windows Hello for specific errors. Oct 21, 2024 · Hello, this is Emily. If you are having trouble with Windows Hello facial recognition not accessing the IR camera, here are some steps you can try to resolve the issue: Sep 12, 2018 · After the most recent update Windows Hello no longer works when I start up my Surface Book. It happened recently after a windows update. Jan 21, 2025 · Our devices are running either on Windows 10 22H2 latest release or Windows 11 23H2 latest release. Jan 2, 2025 · 2) Reset Windows Hello settings: Open Settings, select Accounts > Sign-in Options, and under Windows Hello Facial Recognition, select Delete. any solutions? I already installed the latest drivers from the Dell website. It can be really frustrating when it's not working, anyhow please follo Hello, My computer seemed to randomly stop recognizing me with the camera when signing in through windows hello. But both laptops also don't have fingerprint sensor, not even as an option. Actually it is not important, I have one microsoft account functioning and it is all I wanted, I do not pretend to understand all the subtleties of the windows system ! so I really thank you for your time and advices. 1-Right-Click on Start then click on Windows Terminal (admin) 2- Type these commands. I'm sorry to hear that Windows Hello suddenly stopped working. 2 days ago · In Settings > System > Optional Features, remove the Windows Hello feature, then search for and add the "Windows Hello facial recognition" feature. Oct 28, 2019 · Locate and select your Windows Hello driver or biometrics driver and uninstall. I now have to type my passcode every time. Laptop Brand&Model - Lenovo Yoga 520. Feb 13, 2022 · Press Windows + X key at the same time and launch Device Manager > Locate the Hello and webcam drivers individually and right-click on each of them and select Remove driver > Repeat the removal with all Windows Hello related drivers and then reboot your PC > Once done, open Device Manager, and click Action > Scan for hardware changes, the . Additional info: for Windows Hello, I only use the fingerprint reader. Aug 23, 2023 · Hello, I checked for updates and I am up to date. Jan 17, 2025 · Based on your feedback, you are experiencing an issue with the Intel RealSense F200 camera not working with Windows Hello on Windows 24H2. Here’s how: Steps: Access Settings by pressing Windows + I. - Restart your computer. All this pin and Windows Hello issues are related to HVCI. it worked perfectly yesterday. Surface Go 2 and Surface Go 3 both have infrared camera and thus are Windows Hello Face compatible. But after 10-15 min everything is reset once I restart or awake the surface from sleep mode Windows Hello is not working at all. - Scroll down to Sign in with Windows Hello. To resolve this, try a Fresh Start. Jan 29, 2021 · Windows hello is no longer working. Msft needs to get their sht together this is a $1800+ device. it says windows hello is preventing some options from being show as well as face and finger print recognition are not available on this device. Waquitnted to go through the process again. i dont know why its not working from today. I also have an XPS 9570 with Windows Hello (fingerprint reader), and this never happens with the XPS. under “Windows Hello Facial Recognition” and reset the facial recognition. Right-click on it, and then select “ Start” from the list that appears. But unfortunately the fingerprint is still not available. Best fix (second time): Sep 16, 2023 · Usually, this problem is caused by corrupted files on Windows or corruption on a Windows Update. Run Built-in & Guided Walk through Windows Update troubleshooter Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter Nov 19, 2024 · Hello, MPPD137. dsregcmd. Unable to login my desktop sexual orientation, religion, national origin, age, disability status, or caste. The pin works but not facial or fingerprint recognition. What I should do to make it work? My target is to disable HVCI (to make AVX2 instruction set Dec 30, 2024 · Remove and Re-add Windows Hello PIN. If you are using Windows 10 or 11 Home please let me know before performing the procedure 1 - Press Win+R and type: gpedit. Is there anything else I can confirm for you? Thanks! Dec 1, 2024 · It now says Windows Hello options are not available. See if the problem is Jan 19, 2025 · Hello! My windows hello does not work. May 6, 2020 · I already made some changes on the group policies and got the windows hello service running. The camera is equipped with IR. Finally, I suggest that you can also find "Biometric devices" in Device Manager, right-click and select "Properties", click "Uninstall device" in the "Driver" tab, and then restart the computer to Jan 4, 2025 · Option 1: We try to reset Windows Hello manually and re-enroll it. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Oct 10, 2020 · Windows Hello not working. May 6, 2024 · The image that you sent indicates that Windows Hello is not set up. Just can't get Windows Hello to work after hibernation, only after a restart does it work. I am trying to figure out how to fix it, yet for some reason none of the guides online seem to work: One of the fixes I saw online recommended uninstalling each one, but it refuses to let me re-install them now. From then it is displaying "This option is currently unavailable" and "we couldn't find a camera compatible with windows hello face". In the Windows Hello PIN section, remove your existing PIN. Use your PIN to logon. Check for update uninstall options: First, check if you can uninstall the two updates KB5046740 and KB5048162 in the Windows Update History. Nov 15, 2024 · Following recent windows updates my Dell laptop fingerprint sign in stopped working. " Under Windows Hello PIN, click on “Remove” to delete the current PIN. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Try again later". The Windows Hello problem you are experiencing is indeed troubling. Click on Windows Start > Go to Settings > Update and Security > Check for Updates. I have looked up previous forums as this is a fairly common issue. My laptop is Lenovo ThinkPad E580 and using Windows 10 Aug 27, 2017 · The camera works in other apps. Oct 7, 2024 · If there is no work or school account blocking the fingerprint reader and infrared webcam, the best option is to go to the support page for your system on the Dell website, then from there, donwlaod and re-install the Fingerprint reader and Infrared Webcam drivers and while there, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may be available and not Jan 5, 2023 · I re-enabled, set to AutoStart, and all of a sudden I was able to set a PIN and set up Windows Hello. " "We couldn't find a camera compatible Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. Some times i get the message that windows could not turn on the camera, but the camera is alraedy ON , since i can see the IR sensor flickering. - Tom Dec 3, 2024 · Thank you for the detailed information and problem description. In the box, enter gpedit. This just started happening after the most recent Microsoft update. There are fixes available to solve this problem on your computer. Mar 5, 2023 · Hello Zubair, Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I have tried windows updates and searching for a newer driver in device manager but that tells me the best driver is installed. See fixes for Something went wrong with camera: Feb 4, 2025 · When a work or school account is linked to Windows, that automatically adds restrictions to Windows, it is a known side effect, if you disconnect the school account, then restart your PC, the Windows Hello options should become available. In settings, when I try to set up the face recognition it says "We couldn't find a camera compatible with Windows Hello Face", but the Nov 17, 2024 · My windows hello seems to break after being inactive for a while. I already have set up the fingerprint and pin before so it works when I want to unlock the laptop but I cannot add or edit the fingerprints/pin. Additionally, my fingerprint feature is not working despite all attempts to fix it, which is why I initially removed Windows Hello Face. Enable Windows Biometric in Group Policy 1. Jan 30, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Nov 11, 2021 · Method 2 : Install Windows Update. First of all, thank you for sharing the information, if the camera itself is normal, then it might be Windows hello service abnormality, you can refer to the following steps to fix it: 1. Might or might not work for you -- but it's worth a try! Apr 25, 2022 · So that's not your laptop. Jan 9, 2023 · I have a PIN setup in my Windows 10 system and my Windows 8. Seems like they are locked out in this case. Update or Replace the Monitor Driver Manually Feb 7, 2018 · If Windows Hello was setup prior to updating to the WFCU 2017, it may work. Oct 9, 2023 · still the same, Windows Hello not working after waking up. Click on the windows key > search and open Device Manager > find the camera driver > Update. Click On Windows Start > Settings > Click Accounts > Select Login Options > Click PIN. Oct 2, 2024 · The main issue I think with PCI drivers is that this relates to an internal WiFi5 card that I am not using as I have an external WiFi 6 device. 4. Now, when I go to set up Windows Hello (face), I get "We couldn't find a camera compatible with Windows Hello Face" under "Facial recognition (Windows Hello)". Will appreciate any response :) Hi,I have a surface laptop 7 15 inch, and when I try to set up face, it comes with a message saying "Couldn't turn on the camera. Hello out of sudden my windows hello fingerprint, pin and face do not work for my Microsoft account, It says this option is currently unavailable, please try again with "Something went wrong". 3. since my laptop doesn't have a local group policy editor how can i fix this issue 3 days ago · Upon further research i came upon a article that stated that Windows Hello Face requires a infrared camera which 90% of new laptops dont have. Jun 13, 2020 · If Windows Hello was working before, a recently installed app, driver, or update might be causing the problem. msc and click OK to go to Local Group Polic 3. kljx lxvob udkio luueq msmknke fzzpf vscpneo hiwl emsgg arg mlpno zifsbtb kkh ibt ealzgnq

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