Windows hello stuck on getting ready windows 11 after Feb 15, 2020 · Windows 10 Install stuck at Getting Devices Ready I know there are a ton of posts with this issue, but I've read them all and still can't resolve my issue. Shut Down Your PC and Power Reset it. It just sits there forever until I close it. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. It is now stuck on"Getting Windows ready Don't turn off your computer. Again, the freeze occurs even when I removed the thumbdrive and all others USB devices after the first restart at 2). 0 NVMe m. Looking online i have done the following Added a reboot step after the step mentioned above and set to reboot into OS Windows 11/10 Stuck on Getting Windows Ready Screen [Solution]Media Creation Tool (Windows 10): https://www. I did the restart to fix my Windows Update after it refused to install the recent Cumulative Update KB5001330. I'm here to help you with your problem. ". If you see “Getting a few things ready” for longer than usual it means the PC is loading all the files and folders that were saved on your PC before upgrading to Windows 10. i added the driver to the boot imange , any advice ? Oct 10, 2018 · Barb - Windows and Devices for IT MVP *Please click Yes below if your problem is resolved. i have tried the windows update troubleshooter, and i have also used the net stop & net start method for wuauserv, cryptsvc, bits and msiserver. However, once booted into the SSD it instantly gets stuck at "getting windows ready". It is a NUC M15 11th Gen with Windows 11. Nov 1, 2023 · When setting up Windows 11, I keep getting stuck on the Getting updates screen. Solution: Open Control Panel (type it in the Start menu). I cannot go back or forward in the setup. g. Mar 6, 2023 · It enters a process where it says "Getting ready" -> and has a timeout after 30s which resets the login screen to normal. Usually, during a system recovery process, you would see a "Getting things ready for you" screen. Following some troubleshooting steps, you will easily be able to fix the issue. I’ve used this laptop for 8 months with no issue and this is the first im seeing this screen Mar 9, 2025 · - after booting for the first time i notice that the windows update download just stuck at 0% for hours. Once you are in Windows RE, please try to enter Safe Mode , I will provide you with the steps later. Now after reinstalling a second time its been stuck on getting ready for 3 hours Specs. Any fixes or recommendations for me? Oct 30, 2013 · I'm having the same problem after installing 8. ’ And when i press okay i’m lead back to the first screen. " WOW. Here is how: Oct 30, 2024 · Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. It's been like this for the past 20 minutes. Dec 6, 2023 · Well, the general wait time for ‘Getting Windows ready’ is 5 minutes, and if it takes more than that, it is probably a thing to worry about. I used vhdx file instead of qcow2 (as i was doing earlier). Already installed camera drivers. Jun 21, 2020 · My Dell laptop was running slow so I rebooted. I have tried multiple times, changed lighting, angle and distance from camera. When i could not get it to install windows tried linux it installed fine. I built this computer about 10 months ago and never had a problem until 2 days ago. The troubleshooter said that there was a pending restart scheduled which sent my PC into an unending loop of Getting Windows ready. Jul 22, 2019 · My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. Tech Support Specs: Ryzen 5 7600x 32 gb ddr5 5600mz Rtx 3050 8 gb MSI pro b650m-p motherboard Kingston nv2 PCIe 4. 2) Click Sign-in options. Now it is just stuck at "getting ready" screen. The PC doesn't respond at all, not even to Caps Lock/Num Lock etc. After you have installed the necessary updates, select the Start button, and then select Power > Restart (or Update and restart). Now I tried installing win 11 and ran into two issues. Happens mostly after the laptop is asleep for some time, and then recognising my presence. Is there anything I could possibly do to fix this issue? Feb 22, 2018 · Stuck during "Getting Windows Ready" for Windows 10 installation process I am attempting to install Windows 10 using Boot Camp Assistant on a Macbook Pro Retina (late 2013). Sep 15, 2018 · During the setup of Windows Hello, I had the camera analyze my face with beard and I chose a PIN. If your Windows installation ISO is corrupt, this can lead to issues like the same you experience. i did try 1 single ram stick and ran memtest which passed. I'm trying to clean install windows 10 in an Inspiron 3593. Shut down your PC and power reset it Delete problematic update files Perform a system restore or reset This is a public user-to-user support forum. Disregard. Turn off your router and ensure the internet connection is stable because to install updates, the PC needs a fast and stable internet connection. Sep 22, 2023 · Hello. Try entering Safe Mode to repair Windows. If I enable CSM and then options to UFEI I can choose the NVME but upon boot it is the windows installer again. Windows 11 TPM Attestation not ready and device security page only has "security processor" and "secure boot". 2 1 TB Mar 7, 2024 · So I’m trying to factory reset my Windows 10 PC and when I select “install windows locally” it gets stuck on the second “getting things ready” screen. Sep 7, 2015 · Hello Isaiah, Thank you for posting your query on Microsoft Forums. At first, it would be stuck on "getting ready". the laptop finally restarted. 1). After a while, it says that the installation has failed. Dec 30, 2023 · It is a Nexigo Hellocam (highly rated on Amazon). says "standard hardware security not supported" Also getting a bunch of LSA warnings in event viewer Feb 9, 2024 · It gets stuck on getting your device ready. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting. I’ve tried changing the UEFI settings (that got me stuck again), I’ve taken out the battery and drained the power supply to try that (still stuck), I’ve tried just letting it go, I’ve tried Feb 26, 2023 · I went through the prompts and successfully installed Windows 10. Sep 6, 2020 · Factory reset stuck on getting things ready I've started a factory reset on my laptop. Windows Hello Face setup stuck on-screen "Make sure your face is centered in the frame" I had already set up the windows hello face log in before but it stopped working so I recently removed it and tried to set it up again. The issue does not give any explicit errors, nor can we find obvious things in the Windows Event Logs. 0 : Partition 2” and finaly got results instead of a blank screen saying “nothing found pug in the correct thing and press any button. So, as a final advise, I suggest you to create a fresh Windows 10 ISO using another PC and check if it helps. If you keep getting the same message even after hours, proceed to troubleshoot. Jun 30, 2024 · This pc is one that didn't have windows on it at all, so it was a clean installation, I tried doing it again just to be sure and ended with the same result, when its at the getting ready screen this is after the main installation is done. My camera seems to be working fine and it supports Windows Hello (Razer Stargazer webcam). I get all the way to the screen where it tells you that you need to set up a fingerprint, face ID, or pin. It starts up normally with the Surface logo, but then goes straight back to the blue screen with "getting windows ready," screen, I have tried this maybe three times so far. Press and hold the power button for 10 seconds to perform a complete shutdown, you must do this three times or more in order to enter Safe Mode. Everything went smoothly and laptop tried to boot to new OS. 2 Jul 22, 2023 · Hello, I am installing using a copy of windows 11 bought a best buy. Every time I opened my laptop in the following time, the system automatically logged in thanks to face recognition. After that, I get to the Windows Logo with "Getting Ready" below the spinning circle. The "Progressbar" spins once, gets to the top, freezes, and after waiting an hour or two, it just stays there. Hope you're doing well and safe there. 2) Expand the Imaging Devices. I formatted my Hard Drive and setup Windows. ” May 9, 2024 · When you have trouble with the “Windows 11 getting ready stuck” problem, you can use the 5 methods mentioned in the article to help you. It's been more than 24 hours now and my laptop doesn't do anything . Please restart your computer and allow 20 minutes for the system to run before uploading information required to help me investigate your problem. Please provide more information so that the cause of your problem may be diagnosed. 3) In the Windows Hello area under Face Recognition, click Remove. * Report abuse Nov 6, 2018 · Windows Hello set up is not working. I have Windows 10 Education 22H2 installed and I downloaded the Windows 11 Installation assistant to install Windows 11. I also tried to get bios to recognize the NVME as the drive to boot off of. It gets stuck on Getting ready. 1. from the Devices => Windows embedding => Windows Hello for Business section. I hit face setup, type my pin and put my face in the middle and nothing happens. 1) Click on the Windows icon > Click Settings > Click Accounts. Hi, I'm Ana M. The setup has been stuck at the "Making sure you're ready to install" part for over 30 minutes. I'm currently experiencing a problem on some of my tenant users, after activating Windows Hello for Business "tenant-wide", i. CMD: sc config dmwappushservice start=delayed-auto; Powershell: set-service dmwappushservice -StartupType Automatic; If your stuck at the "Getting Ready" screen and want to verify this is the issue you can Apr 12, 2024 · i've been trying to install windows 11 on my laptop and each time it always gets stuck at 27% in the getting updates: checking for updates part. I put in the verification code from the user. - i decided to reinstall the windows 11 with reset pc option - i got stuck again on downloading windows update at 0% in the middle of windows 11 installations progress (so i still dont finish this installations) How to fix this? Mar 6, 2023 · Hello Matthijs, Good day! I'm John DeV a Windows user like you and I'll be happy to assist you today. Based on your description, it appears that your device is stuck on the "Getting Windows ready. We regret the inconvenience caused and will assist you in resolving the issue. I did usual shenanigans and booted the installation media. The getting ready is written in a pixelated font. don't turn off your computer. To perform a clean boot on the computer refer to the article How to perform a clean boot in Windows. Install any updates that you need. exactly as the video in this page). I tried using different usb ports to install, I cleaned the disk (using diskpart in command prompt) because of the GPT file, I tried to repair it, I tried installing it with nothing but the usb connected. You have already tried a number of troubleshooting steps but none of them helped so far. I have an issue with my Surface Pro 4 that isn't a good sign. Before capture you can do either. Hello, I have to reinstall windows, so I did and during the first boot Windows gets stuck at "Getting devices ready". It's been like an hour and it's still stuck on the Getting things ready screen. I'm sorry that you're having trouble with your laptop. I have downloaded from there. All of the parts those parts are new. If Windows does not load, it should automatically enter the Windows Recovery Environment (WinRE). It says "Don't turn off Jan 2, 2025 · If you can get to the login page, please click on the Restart button while holding down the Shift button and then try to get to the Windows RE page. Nov 21, 2017 · To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update > Check for updates. Dec 15, 2017 · I was unable to get into my computer for most of yesterday after running the Windows download troubleshooter. com/en-us/software-download/windows10Me Sep 12, 2020 · ) followed it to the letter and after twelve hours of installing I then attempted to boot from the usb, for a whole day, got fed up, baught a new usb, repeated the proscess (it only took one hour this time) selected “UEFI: PNY USB 3. Dec 27, 2024 · Hello everyone, I've been trying to upgrade my computer to Windows 11 for a while now and I'm stuck at what to try. Now, try signing in using Windows Hello again. Oct 30, 2021 · Its Windows 11 for ARM. microsoft. 1. I’ve tried 2 different thumb drives one with win 10 and the other with win 11. When I select “install windows through the cloud” it gets stuck at 1% completion on “resetting your pc”. Dec 12, 2016 · Hello, My computer is stuck on " Getting devices ready" with a black screen with windows logo and the dots loading. . Feb 13, 2021 · Hi Microsoft - I'm Jerico T. Jan 23, 2018 · Though this time after trying to hold down the correct buttons to perform a hard shutdown on my surface pro 3. Jun 18, 2018 · Has anyone experienced an issue with the Hello login using the IR web camera displaying a "Getting Ready" message while the camera is on and takes about 3-5 minutes to get ready and finally recognizes my face and logs in. When turning on my HP Spectre x360, I see the camera light turns on, the IR sensors blinking, and cortana's eye animation moving around, indicating that the camera is on. I recently reset my laptop with Microsoft Defender to solve existing update problem, but new situation came up. I understand that you're having some issues right now, let us sort things out. It seems to be after the "Setup Windows and Configuration Manager" step. Go to Power Options > Choose what the power buttons do. I can't clean-boot it if I can't enter Windows. Jun 14, 2023 · it is recommended to wait patiently for about 2-3 hours. Disable Fast Startup. The only message that I have is "getting windows ready. I have tried to install on 4 diffrent SSDs one brand new 3 wiped. Storage samsung m. Jan 27, 2025 · Step 1 Remove the Face Recognition. How to download official Windows 10 ISO files Normally the “getting windows ready” screen fixes itself after an hour or so, but this time its been stuck on this screen for over a day. 1, Windows 8, Windows 7, or Windows Vista. Oct 26, 2017 · The setup goes normally, but when it reaches the "Getting Ready" screen with the windows logo and the spinning circle, it gets stuck. I have downloaded the latest Dell Windows 10 ISO (USB option) using the Dell OS Recovery Tool and tried a clean install following the instructions shown in the How to install Windows 10 from the Dell ISO (e. Feb 1, 2025 · Please note that both categories together with questions have been moved to Microsoft Q&A. After making the creation media and installing i had an update corrupt or something locking my computer up. Hello everyone! I have small business where I do some entry level IT support for consumer customers. I am using my ssd which had win10 pro installed on it from my PC before the upgrade. So now I don't know what to do, any Sep 27, 2018 · hello , i'm using windows server 2012 R2 , i deploy WDS , i capture one imange , windows 10 professional , and upload to server , later , when I tried to install the image , after copy the files and reboot, it stuck on getting devices ready ! . The windows 10 thumb drive I just used with my main rig so I know it works. This change will help us provide a more streamlined and efficient experience for all your questions and discussions. I am setting a laptop for a new user. Windows 11 is definetly available for my computer, but every time I try to update it gets stuck at "Updates are being processed" somewhere between 88 and 91% and it stays this way over several hours. Don't turn off your computer. Remember to back up your important data before attempting any major changes to your system, especially during installation or troubleshooting processes. This does not happen if you use a 21H2 image though. I have all USB devices unplugged and I just changed CPU, motherboard, and RAM. Aug 14, 2016 · Any unresolved issue can get it stuck. Here's my fix: Step 1: Jan 19, 2018 · Few days ago after restarting my Lenovo PC a blue screen with " getting windows ready don't turn off your computer" appeared and no way to get windows desktop, even restatring again didnt help had to Nov 9, 2024 · Hello Παναγιώτης, Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today. e. My problem is it won't start the updates. Jan 10, 2022 · I am setting a laptop for a new user. I am at my wits end. This seems to intermittently happen when the screen locks as well. MS has updated the insiders preview link to windows 11 for ARM. How to get pass this screen? Apr 23, 2018 · I was using windows 8. What to Do: Jan 8, 2019 · My Windows Update program gets stuck at "getting things ready" process. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. Windows 11 crashed on my laptop Lenovo IdeaPad 330. , one of the Independent Advisor and a fellow Windows 10 user like you. I could login a few times into windows 11, but now after a few attempts it says its corrupted. When my Surface Pro 7 (Core i3, Model 1866, Windows 10 version 2004) wakes up from sleep or hibernation, it turns on the camera for Windows Hello (I see the white light at the top of the screen turn on) and signs me in. As per the issue description, I understand that you are unable to access to your Windows 8 computer and its stuck on getting ready. Oct 28, 2017 · I've been trying to get my computer to work. Troubleshooter couldn't find problems, SFC and DISM indicated no problem, BITS is on, so I don't know how to fix it. Oct 13, 2016 · John. Sep 9, 2020 · Your account has been added to Windows, but next time you hse the account we’ll ask you to verify your account using Windows Hello. Apr 16, 2023 · Currently attemtping to reinstall win 11 after my task manager windows explorer and settings all became unresponsive. When you purchase the Windows 10 Pro upgrade through the Store, you don't get a product key, it is attached to your Microsoft Account used to make the purchase. Dec 17, 2024 · Thank you for the reply I have attempted using the technique you stated above three times and it didn't work. Apr 24, 2021 · It has been an hour after I restarted to finish an update, I hear literally nothing happening, no CPU heat, no fan sounds, my entire laptop is cold as ice and seems to be frozen on: Getting Windows ready. After the period of time, if getting Windows ready is still stuck there, stop waiting and move on to troubleshooting steps. Don’t turn off your computer" screen after installing the latest Windows updates. Sep 27, 2023 · Ive done the media creation tool and also rufus and etcher none of these are working. 1) In Windows, search for and open Device Manager. As I put in the other comments this is an issue with Windows 11 22H2 and MDT. Windows 11 22H2 Deployment Getting Stuck at "Getting Jul 17, 2022 · I downloaded the official windows 10 and 11 from Microsoft with their bootable media creator. One client brought me laptop for fresh Windows 11 installation. * This may help others with the same issue. Oct 21, 2023 · It's recommended to wait for 2-3 hours to let Windows finish its tasks. Trying via the assistent results in the laptop getting stuck in the "making sure you are ready to install" part, running from the setup of the iso/usb results in the full-screen installer getting stuck at 74%. I've tried to reinstall Windows, but it kept on doing the same thing. Dec 19, 2024 · Hello Inelly24, Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today. Feb 3, 2023 · Windows Hello is Stuck on "Getting Ready" and eventually saying that Camera Failed. When I click on "Set up" under "Windows Hello Face" in the "Sign-in options" page in accounts setup, I see a blank white window with the window title "Windows Hello Setup" and nothing else. This morning when I tried to turn it on, it is stuck on "Getting Windows Ready. I am using the latest Windows ISO, but when I install it runs through initial installation steps ( asking for language, license key, product version) and then restarts. I would love to help you today. Jan 2, 2023 · Alright so i was trying to install windows 11 on my laptop, the first phase of the setup went fine but when it said installing windows 11, it got stuck at 71%, next time at around 35. Step 2 Re-install the IR camera driver. However, after the text "getting ready" appears, the camera shuts off and the screen says "couldn't turn on camera" and I have to sign in via pin. Dec 23, 2017 · I restarted my computer today and when it booted up it said getting windows ready dont turn off your computer and it has been like this for 2 hours I tried to hard restart it and that did not work. Nov 4, 2022 · Hello, I am currently working on our company's upgrade to Windows 11 from Windows 10 with a brand-new image. 2). It always gets stuck at 46% before the failure message. Though i was able to go past "getting ready" screen. Some of the Startup programs will not load after performing a clean boot on the computer. Oct 11, 2021 · after switching out hard drives (the one I had in had corrupted sectors in the windows area) with a perfectly FINE windows 10 hard driveThe computer gets stuck on 'getting devices ready' Everything I have read so far (about 100+ pages) has been total **** !!!!! I CANNOT start SAFE MODEf8 DOESNT WORK After installing Windows 10 on a Toshiba Satellite L550, there is a problem. If you try and use an image that has previously been on a domain then it will get stuck at that screen when you try to deploy. After the reboot part, it got stuck at "Getting ready". My computer gets stuck after windows 11 installation, and says "Getting Ready" for the next 7 hours. Normally, the camera turns off and the white light goes off after this. The camera does not appear to turn on. Nothing is being wrote/read to the HDD, and the CPU seems to be under no load (the fan speed is constant, while it's often not because of a crappy cooler). " I can't even enter the safe mode or Bios. Sometimes when you start up your Surface Pro 4 it'll say that it is "getting Windows ready" meaning it is going to work on updates. Still stuck on “Getting Ready”. After a very long wait. Oct 8, 2016 · After changing the boot order to hard drive, windows started up and again, I experienced a freeze at the "Getting Ready" or "Getting Devices Ready" spinning dots page. Aug 20, 2015 · This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10, Windows 8. I was able to get back into my PC buy using my system repair disc and running system restore. Could it be a hardware failure? Aug 16, 2024 · It’s frustrating when your laptop gets stuck on the “Getting Windows ready” screen unexpectedly. I had then used my BIOS to boot into the advanced features. Windows 11’s Fast Startup feature can sometimes cause delays when signing in. 1 and wanted a clean installation of windows 10. Unsure how to get past this. I May 16, 2023 · Stuck during "Getting Windows Ready" for Windows 10 installation process I am attempting to install Windows 10 using Boot Camp Assistant on a Macbook Pro Retina (late 2013). Dec 9, 2023 · Use the Media Creation Tool: If the above steps don't work, you can try using the Media Creation Tool to create a bootable USB drive or DVD and then install Windows 11 from there. Create bootable USB using Rufus May 4, 2021 · Hello. Learn how to troubleshoot Windows Hello sign in issues, error messages, or facial recognition. Disabling it may help improve boot time. Then nothing happens. Hello, I'm Louie, and I'm happy to help you today. Due to the scope of your question, it is best to ask this on Microsoft Site Q&A which is a technical community platform where most of the members were IT professionals that would greatly help you with the issue. This may help others with the same issue. My computer was fully clean, so I cant access Windows 10 normally. When examining Event Viewer log files many, not all, proble It would apply the image, restart and then stay on a getting ready screen indefinitely. Here’s what might be happening and how you can fix it: Background Updates: Windows might be applying updates that weren’t visible before you restarted. It revolves around the update feature. Oct 11, 2016 · From the lock screen and trying to login with facial recognition, Windows 10 tells me "Getting Ready". Oct 6, 2022 · I have a Inpsiron 3593 which is already upgraded to Windows 11 during its release. Jul 27, 2023 · Whenever I open my Microsoft Store app it is stuck in the getting ready screen, i cannot access store settings and when i reset Microsoft Store using msreset it opens and gets stuck on the same screen again. We can then try to repair the startup files for Windows. it hasn't changed anything. Dec 14, 2022 · If after you successfully clean install Windows 11 or Windows 10 on your computer, and on the first boot, the computer gets Stuck on the Getting devices ready screen, then this post is intended to When I first bought my Surface Pro 4, the Windows Hello IR was blazing fast, but after updating to some newer Windows build it became dodgy. Now I decided to reinstall it using clean installation. Didn't work, now I tried to reinstall windows 10 to see if that would work and now it is stuck on "getting devices ready" for about 3 hours now, with the buffering wheel frozen. My PC is compatible with Windows 11. If you have to use the reset method to fix the problem, to avoid data loss, it is recommended that you backup your system in advance with the free backup software AOMEI Backupper Standard before performing Nov 28, 2016 · Hello. I wiped that drive and then retried windows and the same thing happenes Sep 8, 2015 · When I try to install Windows 10 from the Media Creation tool I saved on my USB Flash Drive (In order to do a clean installation) everything downloads and installs just fine, except I get stuck at the "Getting Ready" dark screen right before Windows 10 is about to open. It's stuck on the "getting Windows ready" page. OS win 11. Stuck Update: Sometimes, updates can get stuck and cause this screen to linger. Jan 9, 2019 · hello , i'm using windows server 2012 R2 , i deploy WDS , i capture one imange , windows 10 professional , and upload to server , later , when I tried to install the image , after copy the files and reboot, it stuck on getting devices ready ! . Jan 4, 2016 · Hello William, Thank you for posting on Microsoft Community. Then the screen just shows a spinning circle, shield with a key, and a num pad. Hello, To resolve your concern, we suggest that you continue to force restart the computer until Windows loads. Also i have been getting the iso's from Microsoft directly so i have no clue what the problem is. But when CSM is disabled it isn't an option. Jan 25, 2025 · Here are some solutions to resolve or bypass this delay in Windows 11: 1. So I ended up trying to reset my pc back to its original state and it froze up, tried to delete some drivers as some videos said. After a while, it would look at me for 20 seconds, then say "couldn't recognise you". Mar 12, 2020 · The fix for me was to set the Windows service dmwappushservice to auto before capturing the image. I am not able to complete reinstall of windows after trying all the suggested steps on forum. I can boot from the usb and also get through the wizard to the point it reboots and says getting ready and it just spins on getting ready for hours like 8+. However, not seeing this screen is not necessarily a problem, as the recovery process might have been quick and this part is e We've recently just installed SCCM at one of our sites and we're finding devices are getting stuck on "Getting Ready" with the spinning circle. Sep 19, 2017 · I think my computer did an update last night.
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